Last updated: 10 September 2026
Terms of use
Contemplation Inc., a Delaware corporation ("Company", "we", "us" or "our"), provides Orbital, an application for keeping track of the people you want to stay in touch with. These terms govern your use of the Orbital mobile app and the website at orbitalrelations.com. By creating an account you agree to them, and to the privacy policy at orbitalrelations.com/privacy, which is part of them.
If you do not agree, do not use Orbital.
The section headed "Dispute resolution and arbitration" contains a binding arbitration agreement and a class action waiver that affect your legal rights. Please read it. It does not apply to consumers resident in the European Economic Area, the United Kingdom, or Switzerland.
Age
Orbital is offered only to people aged 16 or over. By using it you confirm you are at least 16.
If you are 16 or 17, or otherwise under the age of majority where you live, you may use Orbital only with the involvement and consent of a parent or legal guardian, who must read and agree to these terms on your behalf. A parent or guardian who consents is responsible for that use under these terms.
If you are under 16, do not use Orbital and do not give us any information.
Changes to these terms
We may revise these terms. Changes take effect when we post them. If a change matters, we will say so in the app or by email to the address on your account before it takes effect.
Continuing to use Orbital after that means you accept the change. If you do not, stop using it and delete your account.
What Orbital is
Orbital keeps a private record of the people you want to stay in touch with, shows you who you are losing touch with, and lets you record that you reached out.
It is not a social network. There is no feed, no sharing between users, no followers, no comments, and no way for another user to see anything you have recorded.
We do not sell advertising and we do not show third-party advertising.
Your account
You need an account, because your data is stored in it and synced to your other devices. Accounts use an email address and a password.
Keep your password to yourself and make it a good one. You are responsible for what happens under your account, and you agree to tell us promptly if you think somebody else has got into it.
Your email address is the only way to recover access. If you lose access to it, we cannot restore your account, and we will not be able to help beyond confirming that we cannot.
You must give correct information when you register, and keep it current.
We may disable an account where we reasonably believe these terms have been broken, where the law requires it, or where it is necessary to protect the service or other people.
You can delete your account at any time from Settings. Deletion is permanent and removes everything in it.
What you record
Your content is yours. We claim no ownership of anything you put into Orbital. We do not read it, we do not share it, and we do not use it to train anything. You grant us only the limited licence needed to store your content, sync it between your devices, and show it back to you.
Record what you would be comfortable having recorded about you, and comply with the law where you live.
Do not use Orbital to store material that is illegal, or to record people for the purpose of harming them.
Other people's information
Most of what Orbital holds is information about other people — their names, what you talked about, dates that matter to them. They are not our users and they have not agreed to anything.
You decide what goes in, and you are responsible for it. You confirm that what you record does not break any law or any other person's rights, including their rights of privacy.
Under European and UK data protection law you are most likely the controller of that information and we are your processor for it. Personal, household record-keeping usually falls outside those laws; using Orbital for business contacts may not. If you use it professionally, the obligations that come with holding information about other people are yours.
If somebody asks you to remove what you hold about them, you can delete them from Orbital yourself. If you need our help with a request about another person's information, write to us.
Subscriptions, trials and what happens when one ends
Orbital costs $15 a year, or the equivalent in your local currency. There is one price and one plan. The exact amount is set by the store you buy from and is shown before you confirm.
The trial is 30 days and takes no payment details. It is managed by the app, not by the App Store or Google Play, so nothing is charged when it ends and nothing auto-renews without you choosing it. You simply reach the paywall.
Subscriptions are sold and billed by the App Store or Google Play, to the account you use with that store. We do not collect or store your payment card details. A subscription renews automatically until you cancel it in that store. Cancelling stops the next renewal; it does not refund the current period.
When a subscription lapses, Orbital becomes read-only. Everything stays visible, searchable and exportable. You cannot add people or record reach-outs until it is renewed.
Nothing is deleted, ever, because you stopped paying. Your data stays in your account, and export keeps working regardless of subscription state. We will not hold somebody's relationship history hostage.
Prices may change. If they do, you will be told before a renewal at the new price, by Apple or Google. A price change never affects a period you have already paid for.
Refunds are handled by the store you bought from, under its own policies, and requests must be made there. We cannot issue refunds for store purchases. Applicable taxes are handled by the store at the time of purchase.
Nothing here limits a refund or cancellation right you have by law, including the rights described under "Consumers in the EEA, the UK and Switzerland" below.
Notifications
If you turn on a reminder, Orbital schedules notifications on your device — at most one a day. A weekly check-in tells you how many people are past due. An important-date notice names the person and the label you gave the date.
That second kind can appear on your lock screen depending on your device settings. Both kinds can be turned off in Settings, and your operating system controls lock-screen previews.
Our content and trademarks
Orbital and its contents, features and functionality — the software, text, design, and the selection and arrangement of them — are owned by the Company or its licensors and protected by United States, United Kingdom, European and international intellectual property law. This does not include what you record, which is yours.
You are granted a non-exclusive, limited, non-transferable, non-sublicensable, revocable licence to use Orbital for your personal use. We reserve all rights not expressly granted.
The Company name, the Orbital name and logo, and related names, logos and designs are trademarks of the Company. Do not use them without our written permission. Other names and marks belong to their owners.
What you must not do
You agree not to:
- Use Orbital in any way that breaks any applicable law or regulation
- Use Orbital to exploit or harm a minor, or to stalk, harass or surveil anybody
- Impersonate the Company, a Company employee, another user, or anybody else
- Remove or alter any copyright, trademark or other proprietary notice
- Use Orbital in any way that could disable, overburden, damage or impair it, or interfere with anybody else's use of it
- Use any robot, spider or automated means to access Orbital, or any manual process to copy material from it, except as expressly permitted
- Introduce any virus, trojan, worm, logic bomb or other malicious material
- Attempt to gain unauthorised access to, interfere with, damage or disrupt any part of Orbital, the servers it relies on, or any connected database, including any attempt to reach another account's data
- Attack Orbital by denial-of-service or any similar means
- Reverse engineer, decompile or disassemble the app, except to the extent the law expressly permits despite this restriction
Suspension and termination
We may suspend or end your access where you have materially broken these terms, where the law requires it, or where it is necessary to protect the service, us, or others. Where we reasonably can and are lawfully able to, we will tell you first and give you a chance to export.
You can stop using Orbital at any time and delete your account from Settings.
What we provide, and what we do not promise
We work to keep Orbital available and correct, but we provide it "as is" and "as available".
Orbital is not a backup service, a medical record, or a legal record. Keep your own copy of anything you cannot afford to lose — export is one tap and always available.
To the fullest extent the law allows, we disclaim all warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that Orbital will be uninterrupted, error-free, or that any record will be preserved or recoverable.
This section does not affect any warranty that cannot be excluded under applicable law, and it does not apply to consumers in the EEA, the UK or Switzerland to the extent it conflicts with mandatory consumer law.
Limitation of liability
Subject to the section headed "Consumers in the EEA, the UK and Switzerland" below, and to the fullest extent the law allows:
Our total liability to you for anything arising out of Orbital, in contract, tort or otherwise, is limited to the greater of $100 or what you have paid us in the twelve months before the claim.
We are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, revenue, or goodwill.
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.
Indemnification
You agree to defend, indemnify and hold harmless the Company, its affiliates, licensors and service providers, and their officers, directors, employees, contractors, agents, suppliers, successors and assigns, from any claims, liabilities, damages, judgments, losses, costs or expenses, including reasonable legal fees, arising out of your breach of these terms, your unlawful use of Orbital, or the information you record about other people.
Apple and Google
These terms are between you and the Company only, not with Apple Inc. or Google LLC. Your use of the app is also subject to the terms of the store you obtained it from.
Apple and Google have no obligation to provide maintenance or support for Orbital. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price. To the maximum extent permitted by law, Apple has no other warranty obligation.
Apple and Google are not responsible for addressing any claim by you or a third party relating to Orbital, including product liability claims, claims that it fails to meet a legal or regulatory requirement, and claims under consumer protection law. They are not responsible for investigating, defending, settling or discharging any third-party claim that Orbital infringes intellectual property rights.
You confirm that you are not located in a country subject to a US Government embargo or designated as a terrorist-supporting country, and that you are not on any US Government list of prohibited or restricted parties.
Apple Inc. and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
Where we provide Orbital
The Company is based in the United States. We offer Orbital for use in the United States, the European Economic Area, the United Kingdom, and Switzerland. We make no claim that it is appropriate or available elsewhere. If you use it from elsewhere you do so on your own initiative and are responsible for local law.
Consumers in the EEA, the UK and Switzerland
If you are a consumer resident in the EEA, the UK or Switzerland, this section applies and prevails over anything inconsistent elsewhere in these terms.
Your statutory rights are unaffected. Nothing here excludes or limits your mandatory rights under the consumer law where you live, including rights about digital content that is not as described, not of satisfactory quality, or not fit for purpose.
Right of withdrawal. You normally have 14 days from purchase to withdraw from a contract for digital content without giving a reason. Because access begins immediately, you are asked to agree to immediate performance at the point of purchase and thereby give up the withdrawal right. Where your store runs its own withdrawal or refund process, use it — Apple and Google are the sellers of record.
Liability. Nothing here limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited. Where our liability is limited, it is limited to loss that was reasonably foreseeable when you agreed to these terms.
Law and forum. The choice of Delaware law below does not deprive you of the protection of the mandatory law where you live. You may bring proceedings in the courts of your country of residence.
Arbitration does not apply to you. The section below headed "Dispute resolution and arbitration" does not apply to consumers resident in the EEA, the UK or Switzerland.
Complaints. Raise any complaint with us first at hello@orbitalrelations.com. If we cannot resolve it, you may be able to refer it to a consumer dispute body where you live, and you may complain about our handling of your personal data to your data protection authority.
Dispute resolution and arbitration
Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court and to have a jury hear your claims.
Who this applies to. This section applies if you are resident in the United States. It does not apply to consumers resident in the EEA, the UK or Switzerland.
Informal resolution first. Before starting an arbitration, you agree to try to resolve the dispute informally. Send a written notice to hello@orbitalrelations.com describing the dispute and the relief you want, with your name and the email address on your account. We will do the same if we have a claim against you. Both of us agree to negotiate in good faith for 60 days from the date the notice is sent. This is a condition of starting an arbitration, and the limitations period is paused while it runs.
Agreement to arbitrate. If we cannot resolve it informally, you and the Company agree that any dispute arising out of or relating to these terms, the privacy policy, or Orbital — whether in contract, tort, statute or any other theory, and whether arising before, during or after these terms end — will be resolved by binding individual arbitration rather than in court, except as set out below.
Rules and forum. The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, as modified by this section, before a single arbitrator. It may be conducted by telephone, video, or on written submissions. If an in-person hearing is needed it will take place in the county where you live or another agreed location. The arbitrator may award any relief a court could award you individually, including statutory damages and legal fees where a statute provides them. The award is final and binding and may be entered as a judgment in any court of competent jurisdiction. The Federal Arbitration Act governs this section.
Costs. We will pay the filing, administration and arbitrator fees for any claim seeking $10,000 or less, unless the arbitrator finds the claim frivolous. Above that, fees are allocated under the AAA rules. Each party otherwise bears its own legal fees unless a statute or the award provides otherwise.
What is excluded. Either of us may bring an individual claim in small claims court if it qualifies. Either of us may seek injunctive or equitable relief in court to protect intellectual property rights or address unauthorised access to Orbital. Nothing here stops you reporting a matter to a government agency.
Class action and jury trial waiver. You and the Company agree that each may bring claims against the other only individually, and not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any representative proceeding. You and the Company waive any right to a jury trial. If a court decides this waiver is unenforceable as to a particular claim or request for relief, that claim or request will be severed and proceed in court, and the rest will still be arbitrated.
Your right to opt out. You may opt out of this arbitration agreement within 30 days of first accepting these terms by emailing hello@orbitalrelations.com with the subject line "Arbitration opt-out" and including your name and the email address on your account. Opting out costs nothing, has no effect on your use of Orbital, and will not be held against you. If you opt out, the section headed "Governing law" applies to your disputes. If we later materially change this section, you may reject the change by telling us within 30 days, and the version you previously agreed to continues to apply.
Survival and severability. This section survives the end of these terms and the deletion of your account. If any part of it other than the class action waiver is found unenforceable, that part is severed and the rest remains in effect.
Governing law
These terms, and any dispute arising from them or from Orbital, including non-contractual disputes, are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules.
Subject to the arbitration section above, any legal action arising out of these terms or Orbital shall be brought exclusively in the federal or state courts of Delaware, and you waive any objection to jurisdiction or venue there.
This does not deprive you of any protection afforded by the mandatory law of the country or state you live in, and does not stop you bringing a qualifying claim in your local small claims court. For consumers in the EEA, the UK or Switzerland, see the dedicated section above.
Waiver and severability
No waiver of any term is a continuing waiver of that term or a waiver of any other, and no failure to assert a right is a waiver of it.
If any provision is held invalid, illegal or unenforceable, it will be eliminated or limited to the minimum extent necessary, and the rest will remain in full force.
Entire agreement
These terms and the privacy policy are the entire agreement between you and the Company about Orbital, and supersede all earlier understandings, agreements and representations about it.